Moneyback Guarantee - Pet Sensitivity Test - Learn more about the facts

Moneyback Guarantee

About Our Moneyback Guarantee

At Pet Health At Home we want to help you to find answers to assist you on your pet’s own unique wellness journey. If our service, results or the following changes in your health haven’t met your expectation, we offer a 60-day moneyback guarantee.

Our Customer Promise

Our dedicated customer care team and lab technicians are on hand to assist with questions and queries you may have about the test, process or results.

Our customer promise to you and every Pet Health At Home client:

  • 24/7 customer support through Livechat in any language.
  • Testing, quality control and release of results in 5 working days.
  • Emails answered within 48 hrs.
  • Customer complaints resolution within 5 working days.
  • Refunds issued and processed within 21 days.

No matter what test you purchase, your satisfaction is important to us.

Your Animal's Wellness Journey

Pet Health At Home sensitivity tests are designed to help you understand your animal's reactions to everyday items that it could come into contact with.

We have made the process easy to follow and are here to support you 24/7. Our team have conducted hundreds of thousands of bioresonance tests for customers and their animal friends around the world over the last 11 years and are the market leaders. Our sensitivity tests are carried out using bioresonance therapy and is categorised under Complementary and Alternative Medicines (CAMs) which covers a wide range of therapies that fall outside mainstream medicine.

No appointments are necessary. Just send us your sample and let us do the rest. We screen your animal's sample and send results directly to your email for your peace of mind.

Get The Most From Your Test

The key to getting the most from your animal’s test results and experience with Pet Health At Home is ensuring you understand the guidance and ask any questions necessary. Our team are here to help you on that journey and provide you with answers you may need, supported by our customer care team and over 11 years of experience.

At any time throughout your purchase, test, results or dietary adjustment you can contact our 24/7 team who will help.

Our Standard Tests

A pet living with symptoms where you don't know the possible cause can affect its overall wellbeing and happiness.

Take the first steps to understand more about your animal with one of our Standard tests.


Our Plus Tests

Understanding your animal's health and wellbeing is key to its happiness, so it's important to identify any issues quickly.

Use the Plus test designed to give you the most comprehensive pet results at great value for money.


Our Health Tests

Not only is understanding your pets sensitivities important, but also your pets overall Health.

Use the Urine Health test that could give an indiciation of wider health issues in your pet.